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Countrywide is trusted by thousands of property law professionals to make the process of arranging legal indemnity cover as quick and simple as possible. 

Our team of specialists will always go the extra mile to get you a quote that’s tailored precisely to your clients’ needs, and faster than anyone else in the market. It’s this combination of outstanding customer service and expertise that really sets us apart from other providers.

We’ll never keep you waiting

Phone us and your call will be answered directly by an experienced underwriter. There’s no switchboard or automated responses, so they can deal with your case immediately. And we mean immediately - our average call response time is under 10 seconds! If you choose to email us the details, we’ll get back to you within one hour. 

Prefer getting your quotes online? You’ll find more than 700 products available, including more than 90 combined policies on our market-leading online quotation system, Elite at cli.co.uk. Simply answer a few straightforward questions and get an immediate quote; you’ll also receive an email with a copy of the quote and the draft policy wording at the same time. If your enquiry is a little more complicated, and we can’t provide an immediate quote, one of our specialist underwriters will pick up your enquiry and call you back within 15 minutes.

Even our LiveChat connects with you directly to an expert underwriter. Unlike so many others, our service isn’t an AI virtual assistant or a digital bot responding with a frustrating cycle of pre-set questions and responses. There’s always a real person at the other end. Whatever you’re looking for help with, a specialist will be on hand to provide you with a quote in real time.

A personal approach 

Building good relationships with our customers is really important, and the more we know about your firm’s preferences for arranging legal indemnity insurance, the more we’re able to tailor our service to fit the way your firm works. This is where our Business Development team can help. They frequently meet with firms to discuss a wide variety of topics, from exploring the potential to integrate your case management system with Elite, to setting up designated underwriters you can contact directly with your enquiries. They can also explain the benefits of setting up a monthly account. Making one single payment, it’s the quickest and easiest way for firms to pay for their policies, and means that everyone at the firm receives their full policy documents as soon as they’re ordered. 

Whether you prefer an in-person meeting, a virtual one, or simply a phone call, why not call them on 01603 617617 or email enquiries@cli.co.uk and see what they can do for you?